Clerk of Court - H. Lynn Jones II
Departments & Services
Department & Services-hidden > IT Services > How to Allow Pop Ups

<< Return

How to Allow Pop Ups

Responsibilities
Directory
Search Main Page
Online Records - Date Ranges
Fees
Search Services FAQ
Troubleshooting
How to allow Pop-Ups
Search Services

Some sites, like our Civil Web Service(CMS), use pop-up windows. Those sites may not work correctly if you have blocked pop-ups using your Web browser, a browser toolbar, or another Internet security tool.

The instructions below will assist you in allowing pop-up windows from a particular site only, if possible. The CMS site, calclerkofcourt.com, is used as an example.

If you are using Internet Explorer:

  1. Click on the gear on the upper right of your browser.
  2. Select "Internet Options"
  3. Click on the "Privacy" tab.
  4. Click on "Settings" in the "Pop-up Blocker" section.
  5. In the Pop-up Blocker Settings window, type " search.calclerkofcourt.com " as the "Address of Web site to allow" and click the Add button.
  6. Close the Pop-up Blocker Settings window, and then click OK on the Internet Options window.
  7. Close all open windows in Internet Explorer
When you reopen Internet Explorer, you should be able to access the CMS site without receiving an error message. If not, you may have a third-party tool blocking pop-ups.

If you are using Firefox:

  1. Click the menu button New Fx Menu and choose Options.
  2. Select the Content panel.
  3. In the Content panel below Pop-ups:
    • Uncheck the box next to Block pop-up windows to disable the pop-up blocker altogether.
    • A click on Exceptions… opens a dialog box with a list of sites that you want to allow to display pop-ups. 
  4. In Exceptions, type " search.calclerkofcourt.com " as the "address of web site," then click the Allow button
  5. Once " search.calclerkofcourt.com " is listed in the exceptions, you can close the "Allowed Sites" window and the "Options" tab.
You can get a more detailed set of instructions here.

If you are still not able to access the CMS site without receiving an error message, you may have a third-party tool blocking pop-ups.

If you are using Safari:

  1. Open a Safari browser and click on the Safari dropdown menu.
  2. From the dropdown menu, select "Preferences."
  3. Once in Preferences, go to the Security tab.
  4. Uncheck the option "Block pop-up windows" to disable the functionality.
  5. You cannot manage exceptions in Safari. You either block all websites from displaying popups or none at all.

If the option was not checked, or if you are still not able to access the CMS site without receiving an error message, you may have a third-party tool blocking pop-ups.

If you are using Google Chrome:

  1. Click the Chrome menu on the browser toolbar.
  2. Select Settings.
  3. Click Show advanced settings.
  4. in the "Privacy" section, click the Content settings button.
  5. In the "Pop-ups" section, click Manage exceptions.
  6. In the Add field, add " search.calclerkofcourt.com ", and click the Done button.

If the option was not checked, or if you are still not able to access the CMS site without receiving an error message, you may have a third-party tool blocking pop-ups.

Third-party pop-up blockers:

There are many third-party pop-up blockers that could be affecting your ability to use CMS. The basic steps are:

  1. Determine what pop-up blocker you are using
  2. Find its list of allowed sites and add " search.calclerkofcourt.com "

Instructions for some of the most common pop-up blockers can be found at the links below.


 

© Copyright 2017, Calcasieu Parish Clerk of Court. All rights reserved.